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Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
About-ISS
IMG_9531s

Frost & Sullivan Excellence Awards

ISS Thailand is recognized as the recipient of the ‘2015 Thailand Facilities Management Customer Service Leadership Award’

The strong reputation in the Thailand Facilities Management market, outstanding customer satisfaction and a strong emphasis on “Customer Service” as a differentiator  have led to ISS Thailand being recognized as ‘Thailand Facilities Management Customer Service Leader ‘ for the year  2015 by Frost & Sullivan Thailand Excellence Awards. 

Frost & Sullivan Excellence Awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research in order to identify best practices in the industry. Frost & Sullivan has more than 50 years of experience in business with a global research organization of 1,800 analysts and consultants who monitor more than 300 industries and 250,000 companies.

Mr. Abhijit Datta, Country Manager of ISS Thailand said:

“It is truly an honor for ISS Thailand to have received this award for the first time. This award is recognition of the tireless efforts of our 30,000 employees, the commitment of our management team and the support and confidence of our customers.  Over the past year, we have focused on understanding our customers’ purpose and then engaging and motivating our employees so that they work with a clear sense of purpose and a strong feeling of pride. Our strategy is clearly driven by our belief that only Happy employees can deliver great value to our customers. Over the last 2 years, we have seen positive and continuous improvements in our customer Net Promoter Scores as well as employee engagement scores. These results inspire us to continuously improve as we embark on our exciting journey to make ISS Thailand a truly great service organization.”

Harpreet Kaur, Research Associate, Frost & Sullivan commented:

“ISS Thailand has positioned itself as a market leader in the FM market with its wide range of solutions. It emphasizes on customer service as a market differentiator in the highly competitive market. With its skilled workforce, the company has met client’s needs through customized, integrated and cost-efficient solutions that have paved the way for its continuous success in 2014. ISS has continuously improved its Net Promoter Scores which indicates excellence in customer service. All in all, ISS’ success is driven by key attributes of people empowerment and service understanding in Thai Facilities Management market.”