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Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

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Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
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Facility Management

Consistent high quality

In ISS we keep up a consistently high level of quality in an operation by focusing on customer needs, processes and concepts.
We have been developing and improving our approach for over 100 years, bringing in experiences from all corners of the world. This means that with us, our customers can enjoy hassle-free IFS service at a reliably high standard.

Optimising processes for continuous improvement
Process optimisation and integration is the foundation of our service delivery: we constantly review our methods and systems to provide evidence-based solutions. We focus on creating the perfect process to manage all of our customer relations, from the contract to invoicing, to encourage continuous improvement and relationship management.

ISS Process Frameworks
ISS process frameworks help us to deliver the same quality and services regardless of which country we are operating in. 

The frameworks describe ISS best practices and tools and are contained within a set of Process Handbooks. All ISS countries have their own formalised, documented, and transparent procedures that are aligned with these frameworks and with local legislations.

Read about the ISS process frameworks.

High consistency and quality
Our operational process frameworks provide best-practice management processes, ensuring that we meet our customers' expectations and that we support a consistently high-quality contract delivery. The framework also provides new opportunities to manage and even reduce risk. We also take a structured approach to documenting, training and implementing our service concepts.

With a clear process in place, it is easier to engage with our customers and their situation. And when we have a deeper understanding we always encourage, develop, and take the lead in service innovation and continuous improvements.
 
 

Contact ISS

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We deliver services at a global scale.

To learn more about our international service solutions, please contact our international account team. Contact

Servicing Vattenfall

Watch ISS video about Vattenfall
ISS supports Vattenfall in delivering on its strategy.

Read our blog

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Our blog provides insights into facility management (FM) and outsourcing.

Read the ISS Blog

FM The ISS Way

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Read more about our FM delivery and capabilities in our FM brochure here